FAQ – Frequently asked questions
A: Yes. AWATS provides round-the-clock AOG support 365 days a year for airlines, MROs, and unique operators experiencing aircraft-on-ground situations. Our engineering team responds to emergency repair approvals, damage assessments, and technical service requests at any time, ensuring minimal aircraft downtime.
AWATS guarantees initial response within one hour for all AOG and time-critical engineering requests. For repair documentation and 8110-3 approvals, our typical turnaround is 2-8 hours depending on complexity, significantly faster than OEM processing times.
Yes. FAA 8110-3 approvals issued by AWATS are recognized and accepted for EASA-registered aircraft operations. Our engineering solutions comply with both FAA and EASA regulatory requirements, providing flexibility for international operators and MROs.
Yes. FAA 8110-3 approvals issued by AWATS are recognized and accepted for EASA-registered aircraft operations. Our engineering solutions comply with both FAA and EASA regulatory requirements, providing flexibility for international operators and MROs.
Yes. An FAA DER-issued 8110-3 approval serves as an accepted alternative to OEM Engineering Approval for aircraft repairs and modifications. AWATS specializes in providing these DER approvals, which offer faster processing, reduced costs, and equivalent regulatory acceptance compared to OEM channels.
Yes. AWATS has extensive STC development experience across multiple aircraft types and modification projects. Our DER engineering team includes former FAA personnel and professionals with years of experience working with the FAA and international civil aviation authorities on certification projects.
Yes. AWATS deploys engineers worldwide to provide on-site repair oversight, structural damage assessment, and project support directly at your maintenance facility or aircraft location. Our global response capability ensures expert engineering presence wherever AOG situations occur.
Yes. AWATS provides both 3D scanning and 3D modeling capabilities for reverse engineering, damage documentation, replacement part development, and repair design. These services support rapid engineering solutions when OEM data is unavailable or when custom repairs are required.
A: AWATS provides engineering services for commercial transport aircraft, regional aircraft, business jets, cargo aircraft, military aircraft, and general aviation aircraft. Our experience spans Boeing, Airbus, Embraer, Bombardier, and all major OEM platforms, with capabilities in both narrow-body and wide-body fleets.
AWATS serves clients globally from our Dallas-Fort Worth area headquarters with rapid deployment capabilities. We provide on-site engineering support anywhere in the world and maintain 24/7 availability across all time zones for AOG emergencies.
Yes. AWATS partners with commercial airlines, cargo operators, MRO facilities, and unique operators. Whether you need ongoing engineering support or project-specific expertise, we tailor our services to your operational requirements.
Yes. AWATS specializes in engineering solutions for complex structural repairs, including damage exceeding Structural Repair Manual (SRM) limits. Our DER network provides the engineering approvals required for major repairs that fall outside standard repair schemes.
AWATS’ DER-issued approvals typically cost 40-60% less than equivalent OEM engineering solutions while maintaining the same regulatory acceptance. Combined with our faster turnaround times, clients achieve significant cost savings and reduced aircraft downtime.
AWATS maintains rigorous quality standards through our team of experienced aerospace engineers, former FAA personnel, and DER professionals. All engineering solutions comply with applicable FAA regulations and, when required, EASA standards. Our approval documents are accepted by operators and authorities worldwide.